Customer Reviews
What do you do when your dream vacation gets cancelled due to the Coronavirus?
You call your amazing travel agent & she makes everything better! We went from you can check in online to 6 hours later, your trip is being re-routed resulting in significantly higher airfare charges and half of your planned excursions not being available as a result of the itinerary changes. Although it was a difficult decision to make, we eventually decided it was best to put this trip off for a year. Sheri worked tirelessly to cancel all existing reservations that resulted in no financial loss to us. She rescheduled our dream vacation for the same time next year and also helped us plan a quick Caribbean Get Away to help lessen the disappointment of our initial trip being cancelled. I cannot say enough good things about Sheri & Picture This Travel! Thank you for all you do to make vacation planning stress free!
Stress-Free!
Ali planned our Honeymoon in Punta Cana, DR and she made it so easy and stress-free!
Excellent, knowledgeable, kind, trustworthy!
Liane is amazing! I trust her implicitly! Her knowledge is incredible and she doesn’t try to “sell” you anything. She gets to know you and knows what you would love! She has hit the ball out of the park twice for us and we are looking forward to a third time! I recommend her without reservation!
Nothing but Relaxation!
Erin was quick to respond once I reached out to her and did everything she could to ensure all questions were answered. She made arranging the trip so easy from start to finish, and it was even smoother of a process once we actually went on it! I would recommend using her expertise and knowledge of travel for any trip you take.
No Detail Overlooked
Ali and Sheri were invaluable resources from the moment my wife and I became engaged and needed suggestions on honeymoons destinations, till we stepped off the plane to come back home. No detail was overlooked unlike some of my friends that have tried to book a trip on their own: rest day after the wedding to pack and unwind, ensuring honeymoon suite/highest upgrades, transportation to and from airport arranged, suggestions for unbelievable excursions, and so much more. I will never book a trip without Ali, Sheri, and the rest of the Picture This Travel team!
A Client for Life
Working with Trina on an itinerary was nearly as much fun as the trip itself, as she just becomes one of your favorite people to talk to about the possibilities. She relates to the traveler intuitively, had so many great ideas that enhanced the experience and was immediately recommended to others upon our return. We could tell that Trina staked her and the firm’s reputation on the high standards of service and cooperation demanded of the hoteliers and travel-related providers we encountered, so it really mattered to her that we had the best possible experience. Trina is a real pro with skin in the game.
Amazing Family Cruise!
Pandia is amazing! She is so knowledgeable, and is readily available to help at the drop of a hat. We had scheduled a big family trip through Pandia, and I forgot to relay to her an allergy one of my kids has to milk, and it occurred to me as we were boarding our ship that I hadn’t requested a special menu for him in advance. I emailed her straight away, and she contacted Royal Caribbean immediately! She told us what to do to get the best service for him and his allergy. She also took time to talk about our various ports of call and what we might enjoy doing for each one. We even talked about the sleeping scenarios for my family of six. Seriously, she thinks of all the things. I couldn’t travel without using her, she gives me so much peace of mind!
Enjoying the city
Ali planned our trip to NYC and It could not have went any smoother. This was my second trip and I did not plan the first trip so I spent a lot of time researching what to do rather than just enjoying the city. We saved hours in line not having to wait for tickets. Thank you Ali for planning our trip.
Exceptional Travel Agent
Trina was tremendous and really helped us on our first trip to Asia. She got us fabulous hotels in our budget and even arranged 3 beds in a room for us, something hard to get in Asia. She arranged transport, and tours and everything went off like clock work. She really cared about the trip and was so helpful. I even had a little passport snafu that she helped me with. I would recommend her whole heatedly and will definitely use her for all my future travel.
Awesome Honeymoon
Our honeymoon was last week & was my first time going out of the country! Ali & Sherri both were so so helpful with planning and making everything an absolute breeze from travel info to having someone at the airport ready to pick us up in Mexico! They also sent us to the best of the best resorts. It was truly such a relaxing & fun week away. The food, drinks & service were truly 2nd to none! We’re so thankful for such an awesome honeymoon & that they took such great care of us!
Planning a breeze!
Ali set up an epic trip for my extended family to Ireland and came highly recommended. I reached out to her and within 3 days we had our dream vacation to Belize planned to the letter. Even after multiple date and hotel changes. We asked for adventure and she set us up for multiple excursions that captured the beauty and excitement of both the rainforest in inland San Ignacio and the gorgeous beaches and ocean reef of San Pedro island. Even while in Belize, she was available immediately with questions we had about transportation to and from the excursions. Ali has made planning a breeze and I couldn’t imagine ever scouring the Internet for hours looking for flight, hotels, transportation or excursions ever again! Already planning our next trip!
Fabulous Time in Belize
Ali did a great job taking care of all our travel arrangements in a short period of time. We had a fabulous time in Belize and she helped put our minds at ease taking care of all the unique concerns with international travel. She was even able to give us some suggestions of things to do and places to eat once we arrived.
Anniversary Trip
Ali did a great job booking our anniversary trip. She was great with communicating and answering questions.
Want to travel more!
I have been recommending Ali Raymer with Picture This Travel to everyone for their travel needs. She took care of last minute travel for me, while she was on vacation! She found cheaper direct flights than I could, followed up on every question & need, had helpful suggestions, & was available from start to finish. I want to travel more just so I can use her travel expertise!
Best vacation ever!!!
From the planning to the actual vacation, everything was perfect!!! Erin and I chatted on the phone before booking and she really understood what we were looking for. She asked lots of questions to get to know us and what we wanted. Any question we had was answered with lots of information and details. Erin took care of everything so all we had to do was enjoy the vacation. We will definitely be going back to Hawaii and will ask Erin to help us again!!!
Textbook Trip
Erin provided her professional services to me for a complex, multi-country European trip for my family of five. From the start, she worked extremely hard to assure that our needs were defined and that they were incorporated into her planning process. It was obvious that her European “playbook” is based on many lessons-learned. She was relentless early on in the planning stages and assured that the closer we got to departing that we had everything we needed for our trip. Her knowledge of the best places to stay in the large cities, transfers, and the tours was extremely valuable. She repeatedly checked in on us throughout the trip to assure that we were happy. She also provides a very user-friendly app that captures all plans, documents and a notification sight for us to communicate easily. In hindsight, we would’ve been disappointed if we had not used Erin’s services.
I highly recommend her for any European travel planning and coordination.
Back to italy
Erin was a great resource in putting together my trip to Italy and austria. Recommended hotels were wonderful and in great central locations. Transfers, tours,etc..she scheduled made the trip very enjoyable. Highly recommend her for travel planning needs.
Our Perfect Trip to Italy
Erin was an absolute pleasure to work with! She listened to us and what kind of trip we wanted to put together, and she absolutely planned the perfect trip for us. She is attentive, detail-oriented, knowledgeable, and really wants to give you an excellent experience.
First Overseas Trip
Erin provided a perfect itinerary after listening to the kinds of things that interested us. The trip was exciting and we enjoyed all the tours and hotels she set us up with. It was easy working with Erin and she was available during our trip as well. We would not hesitate to contact Erin to plan a future trip.
A very memorable family vacation!!
Erin was so very helpful in planning our family vacation. She gave me wonderful tidbits of info on each resort she presented us, pros and cons of many things that I would have never thought of. She kept in contact thru email throughout the whole process. She is very on top of everything. I would recommend her to anyone planning a vacation whether it be a short trip or a long one. She has been to so many places and can give you wonderful do’s and dont’s on locations. Can’t wait to have Erin start planning our next trip!!!
Alaska trip best time ever
Excellent she was easy to understand being a first time experience with a travel agency.
No stress family vacation!
In just two weeks time, Pandia planned, scheduled, and organized a fun vacation for my family of three. All we had to do was tell her we wanted, and she literally took care of everything else, other than packing our bags! Pandia found us a family friendly resort with a private bay area, and just a short walk away from a public beach. She gave us ideas for things to do, and even scheduled us with a photographer on location as a last minute idea. I wouldn’t go on a trip again without booking with her-it’s a no brainer!
Loved our trip!
We have booked 2 trips with Pandia and they have been fantastic! She made things super easy for us. She was always quick to respond to my questions. (And I asked a lot!) She was patient and genuinely wanted to make sure that our trips were everything we wanted them to be. We will be back when we need to plan our next trip!
Will never vacation without Pandia again!
Pandia has been incredibly kind and caring with us. We have had the most excellent experience with her and will never book a trip without her again. She is prompt at responding to calls and emails. She was very driven to find what we wanted for our vacation. She had great advice on everything to do with our travels.
5 kids/2 adults in Germany – No worries
Pandia was fantastic to work with during the whole process of our Family Germany Trip. We had 5 kids, 2 adults (crazy we know), but planning was not something we had to worry about. Pandia dotted all the I’s and crossed the T’s for us. There was a minor hiccup with one of our hotels and Pandia was communicating with us the whole time during it. I have recommend Pandia to several of my friends! Thank you for helping us create memories!
Great Trip to Europe
Thoughtful recomendations, Thorough planning.
Great trip
We had a great experience with Pandia. While we had a pretty good idea what we were looking for when we started, but I had lots of anxiety, and it was great having someone else to calm my fears and think through the options. We almost waited too late to book, and had some trouble getting our flights, but she worked really hard to get them. I’m pretty sure she had to make a lot of phone calls to figure out why they weren’t going through. In the end, the original flights were not available, but she came up with another solution that was actually better than the original option.
The most epic…..
Amazing!! Trina seems to know everything.. she was detailed in finding not just an amazing deal, but she thought of the little details that absolutely made our first trip to Paris A-MAZING!! I didn’t know what customer service was until Trina came into my life!
Napa – where else?
Trina goes above and beyond to assist her clients have the best vacations possible
Best Family Trip of our lives
Trina booked a family trip to Sweden for 5 people. We visited some ancestry sites and some other sites we wanted to go to while in Sweden. She did an amazing job of getting us to all the places we requested and gave us enough time in each location with suggestions as far as tours. The hotels she put is where not normal hotels, one was a converted ship, so we had a blast. She was up at 2 and 3 am calling ahead to our hotels to make sure they were ready for us. This was the best family trip we could ever take.
A cruise to remember
Trina was so incredibly helpful I can’t find the words. Everything was taken care of by Trina. Everything.
Celebrating 40th Anniversary with Friends
We started working on our Anniversary trip almost a year ahead. We sat down with Trina, gave her some things we wanted and she planned an unforgettable trip for both couples. We had a blast and are planning another trip this year to another “bucket list” destination!
No stress vaca
Trina made this trip extremely easy on our part. Everything was taken care of for us.
Wow- Best Honeymoon!
When you and your sorority sister connect after 30 years!!! Sheri Durham Clarke you outdid yourself booking our honeymoon!! Turks and Caicos – simply gorgeous! A wedding picture, chocolate covered strawberries, fruit and champagne upon arrival! Wow!!! Owner – “Picture this Travel!” Thank you my very sweet friend!!
I was not looking forward to this trip
The ultimate travel agent that became a good friend to Jo & me. This was on my wife’s bucket list, not mine. But I agreed to go, kicking and screaming all the way! Much to my surprise, it turned out to be one of my favorite adventures, & have been on many. Sheri smoothed out all the possible problems that could & did occur, even when I forgot to close out an account at one of our hotels! She is unruffable! !
Trips of a life time
I’ve been on 2 trips with Sheri Clark. One in Paris cruise ship and the last safari trip in Africa. Both trips were out of this world!
Absolutely fantastic trip!
We have traveled a time or two with Sheri and have thoroughly enjoyed each trip. This time Sheri absolutely hit the ball out of the park… WOW! We thought we knew what to expect, not at all. Every destination and lodging facility greatly exceeded our expectations and we had the time of our life. We lived like kings, and I have no idea of how Sheri was able to put together such a fantastic trip. So much more than our wildest expectations. Thank you Sheri!
Bucket List Trip Exceeded Expectations
Sheri was always available and quick to answer concerns. She felt more like a friend than an agent. The itinerary she put together was stellar – we saw so much in our limited time.
I will never plan on another trip on my own.
Shout out to Sheri Clarke and Picture This Travel for planning and executing another amazing trip for me. I will never plan another trip on my own.
Travel Expert Extraordinaire
A trip of a lifetime! Thank you to Sheri Durham Clarke our guide, our leader, our travel expert extraordinaire for organizing truly an amazing girls trip!! You are the Best!!
Dream Trip with Girlfriends
Last weekend was a relaxing and long overdue girlfriends trip with my sweet sorority sisters from the University of Kentucky. Thank you Sheri Clarke for making this whole experience extraordinary! Sheri’s attention to detail and my beautiful group of friends made this trip a dream!
Excellent Service
I have used Liane several times for vacations to Europe – both with exceptional outcomes. The first being a honeymoon to Italy and most recently a Rhine River Cruise. She takes the time to get to know her customers to be able to tailor suggested destinations and activities based on your interests – providing several detailed options to ensure it meets your desires. She and her team are always very responsive and make traveling much easier by taking care of all the logistics ahead of time.
Liane will make planning you trip a breeze!
Liane’s knowledge of destinations is truly amazing. Liane has experienced your destination first hand and helps you plan a worry free experience you will treasure the rest of your life.
Liane makes it so easy!
Liane has planned 3 all-inclusive trips for us now and each time has been a great experience. She is very knowledgeable and has first-hand experience with many different properties, so she’s able to make specific recommendations based on our desired location, time of year, budget, and any other requests. We’ve trusted her recommendations each time and have loved every resort. She is VERY responsive and accommodating and makes the vacation planning process easy and fun!
Goes the extra mile and listens
Liane has helped us with planning two trips. She helped us with a family vacation to Puerto Vallarta in 2012. On that trip, we had to reschedule everything by 1 day because of some family illness, and Liane pretty much spent the entire day doing everything she could to reschedule things, and we had exactly the same bookings and accommodation as we originally were supposed to have, and she pretty much saved our vacation for something we really were looking forward to. We also used Liane in March of 2015 to plan my wife’s trip to visit my daughter in London and Liane took the time to listen to us, talk to my wife about what she wanted to do, and she nailed the itinerary. Liane listens to what you hope to do, and plans a wonderful experience because she pays attention to what you say. She advises well, and her service is superb. I would strongly recommend her to anyone, and we definitely plan to use her in the future. Liane plans experiences….not trips.
Liane takes the guess-work and risk out of visiting new places!
Liane has booked two vacations for me and my husband, both were firsts for us. First cruise and first trip to Mexico. Her expertise gave us such peace of mind, and she steered us perfectly to exactly what we were looking for. We will definitely work with her again!
Amazing Italy Trip!
Amazing – trip of a lifetime. Liane and Trina were wonderful and we were very well prepared for our first trip to Europe. You can’t go wrong by working with Picture This Travel.
The trip of our dreams!
From the very beginning Liane and her team did an amazing job bringing this trip to life for us. It was absolutely perfect, and everything we wanted it to be. From the travel, to the hotel, to the excursions, it was an absolute dream and we couldn’t have done it without her. Even on the day we left when we were made aware of a potential flight delay, she was available to help put together alternative routes if we needed them. She put our minds at ease and we are so thankful for everything she did to make this trip happen.
