Customer Reviews

What do you do when your dream vacation gets cancelled due to the Coronavirus?

Reviewed By Stacy & Charlie Masters, Wisconsin | Traveling to ~ The Caribbean

You call your amazing travel agent & she makes everything better! We went from you can check in online to 6 hours later, your trip is being re-routed resulting in significantly higher airfare charges and half of your planned excursions not being available as a result of the itinerary changes. Although it was a difficult decision to make, we eventually decided it was best to put this trip off for a year. Sheri worked tirelessly to cancel all existing reservations that resulted in no financial loss to us. She rescheduled our dream vacation for the same time next year and also helped us plan a quick Caribbean Get Away to help lessen the disappointment of our initial trip being cancelled. I cannot say enough good things about Sheri & Picture This Travel! Thank you for all you do to make vacation planning stress free!

 I would recommend this agent to my family and friends
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Stress-Free!

Reviewed By Morgan G. – Glasgow, KY | Traveled to Dominican Republic ~ Caribbean

Ali planned our Honeymoon in Punta Cana, DR and she made it so easy and stress-free!

I would recommend this agent to my family and friends
5 of 11 people found this review helpful
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Excellent, knowledgeable, kind, trustworthy!

Reviewed By Angie Carr Robinett – Kansas City, MO | Traveled to

Liane is amazing! I trust her implicitly! Her knowledge is incredible and she doesn’t try to “sell” you anything. She gets to know you and knows what you would love! She has hit the ball out of the park twice for us and we are looking forward to a third time! I recommend her without reservation!

I would recommend this agent to my family and friends
26 of 50 people found this review helpful
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Nothing but Relaxation!

Reviewed By Lindsey – Branson, MO | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean

Erin was quick to respond once I reached out to her and did everything she could to ensure all questions were answered. She made arranging the trip so easy from start to finish, and it was even smoother of a process once we actually went on it! I would recommend using her expertise and knowledge of travel for any trip you take.

I would recommend this agent to my family and friends
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No Detail Overlooked

Reviewed By Connor R. – Bowling Green, KY | Traveled to Mexico

Ali and Sheri were invaluable resources from the moment my wife and I became engaged and needed suggestions on honeymoons destinations, till we stepped off the plane to come back home. No detail was overlooked unlike some of my friends that have tried to book a trip on their own: rest day after the wedding to pack and unwind, ensuring honeymoon suite/highest upgrades, transportation to and from airport arranged, suggestions for unbelievable excursions, and so much more. I will never book a trip without Ali, Sheri, and the rest of the Picture This Travel team!

I would recommend this agent to my family and friends
4 of 9 people found this review helpful
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A Client for Life

Reviewed By Dan & Sarah – Los Angeles, CA | Traveled to Europe

Working with Trina on an itinerary was nearly as much fun as the trip itself, as she just becomes one of your favorite people to talk to about the possibilities. She relates to the traveler intuitively, had so many great ideas that enhanced the experience and was immediately recommended to others upon our return. We could tell that Trina staked her and the firm’s reputation on the high standards of service and cooperation demanded of the hoteliers and travel-related providers we encountered, so it really mattered to her that we had the best possible experience. Trina is a real pro with skin in the game.

I would recommend this agent to my family and friends
3 of 7 people found this review helpful
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Amazing Family Cruise!

Reviewed By Melissa H – Overland Park, KS | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean

Pandia is amazing! She is so knowledgeable, and is readily available to help at the drop of a hat. We had scheduled a big family trip through Pandia, and I forgot to relay to her an allergy one of my kids has to milk, and it occurred to me as we were boarding our ship that I hadn’t requested a special menu for him in advance. I emailed her straight away, and she contacted Royal Caribbean immediately! She told us what to do to get the best service for him and his allergy. She also took time to talk about our various ports of call and what we might enjoy doing for each one. We even talked about the sleeping scenarios for my family of six. Seriously, she thinks of all the things. I couldn’t travel without using her, she gives me so much peace of mind!

I would recommend this agent to my family and friends
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Enjoying the city

Reviewed By Jordan O. – Fishers, IN | Traveled to New York City ~ New York ~ USA

Ali planned our trip to NYC and It could not have went any smoother. This was my second trip and I did not plan the first trip so I spent a lot of time researching what to do rather than just enjoying the city. We saved hours in line not having to wait for tickets. Thank you Ali for planning our trip.

I would recommend this agent to my family and friends
3 of 8 people found this review helpful
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Exceptional Travel Agent

Reviewed By Joe – San Francisco | Traveled to

Trina was tremendous and really helped us on our first trip to Asia. She got us fabulous hotels in our budget and even arranged 3 beds in a room for us, something hard to get in Asia. She arranged transport, and tours and everything went off like clock work. She really cared about the trip and was so helpful. I even had a little passport snafu that she helped me with. I would recommend her whole heatedly and will definitely use her for all my future travel.

I would recommend this agent to my family and friends
10 of 29 people found this review helpful
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Awesome Honeymoon

Reviewed By Becca R. – Bowling Green, KY | Traveled to Mexico ~ Mexico

Our honeymoon was last week & was my first time going out of the country! Ali & Sherri both were so so helpful with planning and making everything an absolute breeze from travel info to having someone at the airport ready to pick us up in Mexico! They also sent us to the best of the best resorts. It was truly such a relaxing & fun week away. The food, drinks & service were truly 2nd to none! We’re so thankful for such an awesome honeymoon & that they took such great care of us!

I would recommend this agent to my family and friends
3 of 8 people found this review helpful
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Planning a breeze!

Reviewed By Stephanie B. – Atlanta, GA | Traveled to Belize ~ Central America

Ali set up an epic trip for my extended family to Ireland and came highly recommended. I reached out to her and within 3 days we had our dream vacation to Belize planned to the letter. Even after multiple date and hotel changes. We asked for adventure and she set us up for multiple excursions that captured the beauty and excitement of both the rainforest in inland San Ignacio and the gorgeous beaches and ocean reef of San Pedro island. Even while in Belize, she was available immediately with questions we had about transportation to and from the excursions. Ali has made planning a breeze and I couldn’t imagine ever scouring the Internet for hours looking for flight, hotels, transportation or excursions ever again! Already planning our next trip!

I would recommend this agent to my family and friends
2 of 7 people found this review helpful
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Fabulous Time in Belize

Reviewed By Comptons – Bowling Green, KY | Traveled to Belize ~ Central America

Ali did a great job taking care of all our travel arrangements in a short period of time. We had a fabulous time in Belize and she helped put our minds at ease taking care of all the unique concerns with international travel. She was even able to give us some suggestions of things to do and places to eat once we arrived.

I would recommend this agent to my family and friends
2 of 7 people found this review helpful
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Anniversary Trip

Reviewed By Mandy E. – Glasgow, KY | Traveled to Dominican Republic ~ Caribbean

Ali did a great job booking our anniversary trip. She was great with communicating and answering questions.

I would recommend this agent to my family and friends
3 of 10 people found this review helpful
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Want to travel more!

Reviewed By Gail H. – Bowling Green, KY | Traveled to Paris ~ France ~ Europe

I have been recommending Ali Raymer with Picture This Travel to everyone for their travel needs. She took care of last minute travel for me, while she was on vacation! She found cheaper direct flights than I could, followed up on every question & need, had helpful suggestions, & was available from start to finish. I want to travel more just so I can use her travel expertise!

I would recommend this agent to my family and friends
3 of 10 people found this review helpful
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Best vacation ever!!!

Reviewed By Michelle – Kearney, MO | Traveled to Maui Island ~ Hawaii ~ USA

From the planning to the actual vacation, everything was perfect!!! Erin and I chatted on the phone before booking and she really understood what we were looking for. She asked lots of questions to get to know us and what we wanted. Any question we had was answered with lots of information and details. Erin took care of everything so all we had to do was enjoy the vacation. We will definitely be going back to Hawaii and will ask Erin to help us again!!!

I would recommend this agent to my family and friends
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Textbook Trip

Reviewed By Mark – Overland Park, KS | Traveled to Rome ~ Italy ~ Europe

Erin provided her professional services to me for a complex, multi-country European trip for my family of five. From the start, she worked extremely hard to assure that our needs were defined and that they were incorporated into her planning process. It was obvious that her European “playbook” is based on many lessons-learned. She was relentless early on in the planning stages and assured that the closer we got to departing that we had everything we needed for our trip. Her knowledge of the best places to stay in the large cities, transfers, and the tours was extremely valuable. She repeatedly checked in on us throughout the trip to assure that we were happy. She also provides a very user-friendly app that captures all plans, documents and a notification sight for us to communicate easily. In hindsight, we would’ve been disappointed if we had not used Erin’s services.
I highly recommend her for any European travel planning and coordination.

I would recommend this agent to my family and friends
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Back to italy

Reviewed By Steve – Springfield, mo | Traveled to Italy ~ Europe

Erin was a great resource in putting together my trip to Italy and austria. Recommended hotels were wonderful and in great central locations. Transfers, tours,etc..she scheduled made the trip very enjoyable. Highly recommend her for travel planning needs.

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Our Perfect Trip to Italy

Reviewed By Satisfied Client – Smithville, MO | Traveled to Italy ~ Europe

Erin was an absolute pleasure to work with! She listened to us and what kind of trip we wanted to put together, and she absolutely planned the perfect trip for us. She is attentive, detail-oriented, knowledgeable, and really wants to give you an excellent experience.

I would recommend this agent to my family and friends
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First Overseas Trip

Reviewed By Anniversary Couple – Kansas City, Missouri | Traveled to Italy ~ Europe

Erin provided a perfect itinerary after listening to the kinds of things that interested us. The trip was exciting and we enjoyed all the tours and hotels she set us up with. It was easy working with Erin and she was available during our trip as well. We would not hesitate to contact Erin to plan a future trip.

I would recommend this agent to my family and friends
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A very memorable family vacation!!

Reviewed By Jennifer – Kansas City, MO | Traveled to Nassau ~ Bahamas ~ Caribbean

Erin was so very helpful in planning our family vacation. She gave me wonderful tidbits of info on each resort she presented us, pros and cons of many things that I would have never thought of. She kept in contact thru email throughout the whole process. She is very on top of everything. I would recommend her to anyone planning a vacation whether it be a short trip or a long one. She has been to so many places and can give you wonderful do’s and dont’s on locations. Can’t wait to have Erin start planning our next trip!!!

I would recommend this agent to my family and friends
5 of 10 people found this review helpful
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Alaska trip best time ever

Reviewed By Reda – Pineville, MO. 64856 | Traveled to Alaska ~ USA

Excellent she was easy to understand being a first time experience with a travel agency.

I would recommend this agent to my family and friends
8 of 16 people found this review helpful
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No stress family vacation!

Reviewed By Emily – Lenexa, KS | Traveled to San Diego ~ California ~ USA

In just two weeks time, Pandia planned, scheduled, and organized a fun vacation for my family of three. All we had to do was tell her we wanted, and she literally took care of everything else, other than packing our bags! Pandia found us a family friendly resort with a private bay area, and just a short walk away from a public beach. She gave us ideas for things to do, and even scheduled us with a photographer on location as a last minute idea. I wouldn’t go on a trip again without booking with her-it’s a no brainer!

I would recommend this agent to my family and friends
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Loved our trip!

Reviewed By Stephanie – Kansas City, KS | Traveled to Bahamas ~ Caribbean

We have booked 2 trips with Pandia and they have been fantastic! She made things super easy for us. She was always quick to respond to my questions. (And I asked a lot!) She was patient and genuinely wanted to make sure that our trips were everything we wanted them to be. We will be back when we need to plan our next trip!

I would recommend this agent to my family and friends
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Will never vacation without Pandia again!

Reviewed By Kbreen – Dillon, MT | Traveled to Caribbean Sea ~ At Sea ~ At Sea

Pandia has been incredibly kind and caring with us. We have had the most excellent experience with her and will never book a trip without her again. She is prompt at responding to calls and emails. She was very driven to find what we wanted for our vacation. She had great advice on everything to do with our travels.

I would recommend this agent to my family and friends
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5 kids/2 adults in Germany – No worries

Reviewed By Jessica – Overland Park, KS | Traveled to Germany ~ Europe

Pandia was fantastic to work with during the whole process of our Family Germany Trip. We had 5 kids, 2 adults (crazy we know), but planning was not something we had to worry about. Pandia dotted all the I’s and crossed the T’s for us. There was a minor hiccup with one of our hotels and Pandia was communicating with us the whole time during it. I have recommend Pandia to several of my friends! Thank you for helping us create memories!

I would recommend this agent to my family and friends
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Great Trip to Europe

Reviewed By Scott – Kansas City MO | Traveled to Belgium ~ Europe

Thoughtful recomendations, Thorough planning.

I would recommend this agent to my family and friends

Detail orientated

Reviewed By Scott – Kansas City MO | Traveled to Cuba ~ Caribbean

Outstanding. Great reference and guide on excursions.

I would recommend this agent to my family and friends
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Great trip

Reviewed By Stephanie – Kansas City, MO | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico

We had a great experience with Pandia. While we had a pretty good idea what we were looking for when we started, but I had lots of anxiety, and it was great having someone else to calm my fears and think through the options. We almost waited too late to book, and had some trouble getting our flights, but she worked really hard to get them. I’m pretty sure she had to make a lot of phone calls to figure out why they weren’t going through. In the end, the original flights were not available, but she came up with another solution that was actually better than the original option.

I would recommend this agent to my family and friends
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The most epic…..

Reviewed By LB – Sacramento, CA | Traveled to Paris ~ France ~ Europe

Amazing!! Trina seems to know everything.. she was detailed in finding not just an amazing deal, but she thought of the little details that absolutely made our first trip to Paris A-MAZING!! I didn’t know what customer service was until Trina came into my life!

I would recommend this agent to my family and friends
3 of 7 people found this review helpful
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Napa – where else?

Reviewed By KC novice traveler – Kansas City, Missouri | Traveled to Napa Valley ~ California ~ USA

Trina goes above and beyond to assist her clients have the best vacations possible

I would recommend this agent to my family and friends
2 of 6 people found this review helpful
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Best Family Trip of our lives

Reviewed By JayC – Kansas City, MO | Traveled to Sweden ~ Europe

Trina booked a family trip to Sweden for 5 people. We visited some ancestry sites and some other sites we wanted to go to while in Sweden. She did an amazing job of getting us to all the places we requested and gave us enough time in each location with suggestions as far as tours. The hotels she put is where not normal hotels, one was a converted ship, so we had a blast. She was up at 2 and 3 am calling ahead to our hotels to make sure they were ready for us. This was the best family trip we could ever take.

I would recommend this agent to my family and friends
2 of 6 people found this review helpful
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A cruise to remember

Reviewed By Nech – North Hills, Ca | Traveled to Baltic Sea ~ At Sea ~ At Sea

Trina was so incredibly helpful I can’t find the words. Everything was taken care of by Trina. Everything.

I would recommend this agent to my family and friends
2 of 6 people found this review helpful
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Celebrating 40th Anniversary with Friends

Reviewed By Denise – Weatherby Lake | Traveled to Alaska ~ USA

We started working on our Anniversary trip almost a year ahead. We sat down with Trina, gave her some things we wanted and she planned an unforgettable trip for both couples. We had a blast and are planning another trip this year to another “bucket list” destination!

I would recommend this agent to my family and friends
2 of 6 people found this review helpful
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No stress vaca

Reviewed By CAROL – KANSAS CITY | Traveled to Dominican Republic ~ Caribbean

Trina made this trip extremely easy on our part. Everything was taken care of for us.

I would recommend this agent to my family and friends
1 of 6 people found this review helpful
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Wow- Best Honeymoon!

Reviewed By Lori – Louisville, KY | Traveled to Turks and Caicos Islands ~ Caribbean

When you and your sorority sister connect after 30 years!!! Sheri Durham Clarke you outdid yourself booking our honeymoon!! Turks and Caicos – simply gorgeous! A wedding picture, chocolate covered strawberries, fruit and champagne upon arrival! Wow!!! Owner – “Picture this Travel!” Thank you my very sweet friend!!

I would recommend this agent to my family and friends
3 of 4 people found this review helpful
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I was not looking forward to this trip

Reviewed By Dubious Dave – Buford GA | Traveled to South Africa ~ Africa

The ultimate travel agent that became a good friend to Jo & me. This was on my wife’s bucket list, not mine. But I agreed to go, kicking and screaming all the way! Much to my surprise, it turned out to be one of my favorite adventures, & have been on many. Sheri smoothed out all the possible problems that could & did occur, even when I forgot to close out an account at one of our hotels! She is unruffable! !

I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Trips of a life time

Reviewed By Wayne – Bowling Green ky | Traveled to Africa

I’ve been on 2 trips with Sheri Clark. One in Paris cruise ship and the last safari trip in Africa. Both trips were out of this world!

I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Absolutely fantastic trip!

Reviewed By Jay – Evansville, Wisconsin | Traveled to South Africa ~ Africa

We have traveled a time or two with Sheri and have thoroughly enjoyed each trip. This time Sheri absolutely hit the ball out of the park… WOW! We thought we knew what to expect, not at all. Every destination and lodging facility greatly exceeded our expectations and we had the time of our life. We lived like kings, and I have no idea of how Sheri was able to put together such a fantastic trip. So much more than our wildest expectations. Thank you Sheri!

I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Bucket List Trip Exceeded Expectations

Reviewed By Ginger – Minneapolis | Traveled to South Africa ~ Africa

Sheri was always available and quick to answer concerns. She felt more like a friend than an agent. The itinerary she put together was stellar – we saw so much in our limited time.

I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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I will never plan on another trip on my own.

Reviewed By Kim – Danville, CA | Traveled to Cozumel ~ Quintana Roo ~ Mexico

Shout out to Sheri Clarke and Picture This Travel for planning and executing another amazing trip for me. I will never plan another trip on my own.

I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Travel Expert Extraordinaire

Reviewed By KK – Atlanta, GA | Traveled to Cozumel ~ Quintana Roo ~ Mexico

A trip of a lifetime! Thank you to Sheri Durham Clarke our guide, our leader, our travel expert extraordinaire for organizing truly an amazing girls trip!! You are the Best!!

I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Dream Trip with Girlfriends

Reviewed By Rebecca – Louisville | Traveled to Cozumel ~ Quintana Roo ~ Mexico

Last weekend was a relaxing and long overdue girlfriends trip with my sweet sorority sisters from the University of Kentucky. Thank you Sheri Clarke for making this whole experience extraordinary! Sheri’s attention to detail and my beautiful group of friends made this trip a dream!

I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Excellent Service

Reviewed By NKC. MO – Kansas City, MO | Traveled to

I have used Liane several times for vacations to Europe – both with exceptional outcomes. The first being a honeymoon to Italy and most recently a Rhine River Cruise. She takes the time to get to know her customers to be able to tailor suggested destinations and activities based on your interests – providing several detailed options to ensure it meets your desires. She and her team are always very responsive and make traveling much easier by taking care of all the logistics ahead of time.

I would recommend this agent to my family and friends
41 of 58 people found this review helpful
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Liane will make planning you trip a breeze!

Reviewed By Nancy – Kansas City, MO | Traveled to

Liane’s knowledge of destinations is truly amazing. Liane has experienced your destination first hand and helps you plan a worry free experience you will treasure the rest of your life.

I would recommend this agent to my family and friends
40 of 59 people found this review helpful
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Liane makes it so easy!

Reviewed By Mary – Kansas City, MO | Traveled to

Liane has planned 3 all-inclusive trips for us now and each time has been a great experience. She is very knowledgeable and has first-hand experience with many different properties, so she’s able to make specific recommendations based on our desired location, time of year, budget, and any other requests. We’ve trusted her recommendations each time and have loved every resort. She is VERY responsive and accommodating and makes the vacation planning process easy and fun!

I would recommend this agent to my family and friends
35 of 51 people found this review helpful
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Goes the extra mile and listens

Reviewed By John Travis – Kansas City | Traveled to

Liane has helped us with planning two trips. She helped us with a family vacation to Puerto Vallarta in 2012. On that trip, we had to reschedule everything by 1 day because of some family illness, and Liane pretty much spent the entire day doing everything she could to reschedule things, and we had exactly the same bookings and accommodation as we originally were supposed to have, and she pretty much saved our vacation for something we really were looking forward to. We also used Liane in March of 2015 to plan my wife’s trip to visit my daughter in London and Liane took the time to listen to us, talk to my wife about what she wanted to do, and she nailed the itinerary. Liane listens to what you hope to do, and plans a wonderful experience because she pays attention to what you say. She advises well, and her service is superb. I would strongly recommend her to anyone, and we definitely plan to use her in the future. Liane plans experiences….not trips.

I would recommend this agent to my family and friends
28 of 51 people found this review helpful
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Liane takes the guess-work and risk out of visiting new places!

Reviewed By Denise – Kansas City, MO | Traveled to

Liane has booked two vacations for me and my husband, both were firsts for us. First cruise and first trip to Mexico. Her expertise gave us such peace of mind, and she steered us perfectly to exactly what we were looking for. We will definitely work with her again!

I would recommend this agent to my family and friends
25 of 47 people found this review helpful
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Amazing Italy Trip!

Reviewed By LaryIppolito – Overland Park | Traveled to Italy ~ Europe

Amazing – trip of a lifetime. Liane and Trina were wonderful and we were very well prepared for our first trip to Europe. You can’t go wrong by working with Picture This Travel.

I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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